Thank you for signing up to eClaimsTB.

What’s Next?

We will be working on setting up your account with the provider information you provided us, as well as the Medicare/DVA fees. Your eClaimsTB account will be ready in approx. 2 business days.
Only sending claims to Medicare/DVA

When can you start billing?

For Medicare or the Department of Veterans Affairs to process your claims, Medicare needs to have your provider number linked to a Minor Id and your bank account. Altura Health will issue you with a minor id, think of it like a customer number we issue you with. This is a process required by Medicare not Altura Health.

To link a provider number to a Minor ID:

  • If you are already sending claims electronically to medicare (perhaps you are using existing software)
    • Completing a banking form
  • If you are not currently sending claims electronically to medicare (you have not starting billing yet or you send claims by paper or via the proda website)
    • Completing a provider agreement

How long does it take for this form to get processed? (either the banking form or the provider agreement)

It takes medicare approx 2-3 weeks from when they receive the paperwork. We request you:

  • Send us the paperwork
  • We send it to Medicare on your behalf
  • Then we call Medicare after 4 business days to confirm they received the paperwork and have added it to their queue.

That’s right, they have a queue of about 2-3 week of paperwork to get through.

But I already send claims to Medicare and get paid? They already have my bank account, do I still need to complete the above and wait 2-3 weeks?

Yes, unfortunately you do. The reason is, Altura Health must issue you with a new Minor ID. So we need to link your provider number/s to this new Minor ID.

What information do I need to bill?

To send claims to Medicare/DVA or the health funds, you will need the following about the patient:

  • First and last name
  • Date of birth
  • Gender (only if a DVA claim)
  • Medicare number or DVA number
  • Health fund name (only if health fund claim)
  • Health fund membership number (only if health fund claim)

You will also need the following about each claim:

  • Date of service
  • Item number/s
  • Referring doctor details (if applicable)
    • Referring doctor first and last name
    • Referring doctor provider number
    • Referral date
    • Referral period e.g 3 months, 12 month or the referring doctor type GP or Specialist

Our Sales Team will work with you get the import file in the correct format.